Privacy Policy

Last Updated: 9th October, 2024

At ResumeHog, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our service. It is intended to comply with applicable privacy laws in the United States, including the California Consumer Privacy Act (CCPA), and in Canada under the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

a) Personal Information

When you use ResumeHog, we collect the following personal information:

• Resume Data: This includes your name, contact information, education, work experience, and any other information included in your uploaded resume.
• Job Description Data: Information regarding the job description you provide for resume rewriting purposes.
• Account Information: This includes your email address, password, and any other details provided during account creation.
• Usage Data: Information about how you interact with the website, such as page views, clicks, and session duration.
• Google Account Information: If you choose to sign in with Google, we collect your Google account email address and public profile information.

2. How We Use Your Information

We use your personal information for the following purposes:

• Resume Rewriting: To customize your resume based on job descriptions you provide.
• Service Improvement: To enhance the performance and user experience of our website.
• Communication: To communicate with you regarding your account, service updates, or responses to your inquiries.
• Authentication: To verify your identity when you sign in with Google.
• Account Management: To create and manage your ResumeHog account using your Google account information.

3. Data Storage and Security

Your personal data, including resumes, are stored securely in our backend systems, including an Amazon S3 bucket. We take appropriate security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your personal data at any time (see Your Rights section below).

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in delivering our services (e.g., cloud storage providers such as Amazon Web Services). These providers are contractually obligated to maintain the confidentiality and security of your information.

When you use Google Sign-In, we may share certain information with Google to facilitate the authentication process. This sharing is governed by Google's Privacy Policy and Terms of Service.

We may also share information if required by law, such as in response to a legal request or to prevent fraud.

6. Your Rights

a) For Canadian Users (PIPEDA)

You have the right to:

• Access your personal information.
• Request correction of any inaccuracies in your personal data.
• Withdraw your consent for data collection at any time.
• Request deletion of your personal data, subject to legal limitations.

b) For California Users (CCPA)

As a California resident, you have the right to:

• Know what personal information is being collected.
• Request the deletion of your personal data.
• Opt-out of the sale of your personal data (note: we do not sell personal data).
• Non-discrimination for exercising these privacy rights.

c) Google Sign-In Users

If you've connected your Google account to ResumeHog, you have the right to:

• Revoke ResumeHog's access to your Google account at any time through your Google Account settings.
• Request that we disconnect your Google account from ResumeHog and delete any associated data.

To exercise any of these rights, please contact us at payme@ishti.org.

7. International Data Transfers

As we operate in multiple jurisdictions, your personal data may be transferred to and processed in countries outside your own, including the United States and Canada. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of the website.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Email: payme@ishti.org